Import Product Reviews from the Shopify Reviews App

Export your product reviews from the Shopify reviews app

You can find a guide on how to export product reviews from the Shopify Reviews app by clicking here.


Import product reviews into Recenio

  • In the Recenio app, go to "Reviews" (in the sidebar), then "Import & export", then scroll down to the "Import reviews" section. Select the "Shopify Reviews" review provider and upload the exported CSV file.

  • Press the "Import reviews" button. Recenio then will process your uploaded file and import valid reviews.

  • Once the import is completed, you will be able to find it in the "Review import history" section.

  • There you can see the status of your import as well as the button to download a detailed import report. If any reviews fail to import, the report will contain a reason why the reviews were rejected under the "importStatus" column.
  • If you wish to retry importing reviews, you can delete reviews from a specific import by pressing the "Delete" button and confirming.

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