Import Product Reviews from Loox

Export your product reviews from Loox

You can find a guide on exporting product reviews from Loox by clicking here.

Import product reviews into Recenio

  • In the Recenio app, go to "Reviews" (in the sidebar), then "Import & export". In the "Select app" dropdown, select "Loox" and upload the exported CSV file.
  • Press the "Import reviews" button. Recenio will then process your uploaded file and import valid reviews.

After importing product reviews

  • The review import results are in the "Review import history" section. It contains the status of your import and a button to download the import report. If any reviews fail to import, the report will explain why they were rejected under the "importStatus" column.
  • If you wish to retry importing reviews, you can delete reviews from a specific import by pressing the "Delete" button and confirming.

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